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Let us help you make the right decision.

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087 821 3528

Frequently Asked Questions

General Questions

Once purchased, check your emails for a design brief from one of our designers. Here our designer will take your brief and create your design.

You will then approve the design prior going to print for overall satisfaction.

Standard Card

Our Standard Card you get all the info that you have on a standard business card – just presented in a contact-less smarter way. This includes: Simply tap + instantly share your contact info:
  • Name, Surname
  • Phone number
  • Email
  • Whatsapp Number
  • Websites
 
 

Custom Standard Card

With our Custom Standard Card you will be able to add your logo to the front and back of the card and choose between our standard 5 colours, you will also be able to share the info that you have on a standard business card – just presented in a contact-less smarter way. This includes: Simply tap + instantly share your contact info:
  • Name, Surname
  • Phone number
  • Email
  • Whatsapp Number
  • Websites
 
 

Custom Premium Card

The  ‘Business’ business card. With our Custom Premium Card you will be able to  customize the cards design, add your logo to the front and back of the card, and choose your own colour to match your brand. Not only will you be able to share the info that you have on a standard business card but so much more. This includes: Simply tap + instantly share your contact info:
  • Contact Information
  • Name, Surname
  • Phone number
  • Email
  • Whatsapp Number
  • Websites
  • Social Media Connections
  • Instant Messaging
  • Payment Details
  • Music Playlists
  • Video Playlists
  • External Links
 
 

Short answer: NFC smart technology.  If you tap the card on compatible phones, a link will open up with your contact information etc. Ready to be saved to the phone. For older phones that don’t have NFC, there is a QR code on the back of the card.

Once you receive your card, you will have access to your unique dashboard where you can edit your details.

No, it’s as simple as tap and go. 

The other person doesn’t need an app or a Smart Tag to receive your info either, simply tap to a compatible phone and share – it’s that simple!

Card Cartel is very safe & secure. It only works when it is within 1.6 inches of a compatible device.
In addition, there is no financial information stored on Card Cartel- all the details you provide are typically details you will have on any of your traditional business cards.

With standard environmental factors, Card Cartel has an unlimited lifespan.

 

Yes, you can update your information in your dashboard under Update Details.

On compatible smartphones, you simply tap Card Cartel against the smartphone to get your contact details transferred;
however, for older iPhone models unable to read the data programmed onto Card Cartel, you can simply open up the iPhone’s camera & scan the 2D Barcode printed on Card Cartel to get your contact details transferred.

Short Answer: No, a internet connection is not required for the Tap or Scan of your Card Cartel Card(Instant Transfer).

Although a network, data, or internet connection is required for the Card Cartel Personal Dashboard as this stays up to date with your updated information. 

Delivery Questions

Standard Models can take up to 20 Business Days for delivery (production time + shipping time) but can be longer, while Custom Models can take up to 30 Business Days for delivery (production time + shipping time).
Pre-Orders require up to 30 Business Days for Production.
Please refer to the Production Time listed on the exact product in which you are interested for an accurate production timeframe.
Shipping Time is typically 5-10 Business Days.

Courier Guy

Orders Questions

Payment Questions

Visa, Master Card, EFT, PayU, mobicred, Zapper, SnapScan, Stripe.

We offer three subscription plans – Standard Plan, Custom Standard Plan and Custom Premium Plan.

Returns and Repairs Questions

Do you need expert advice?

Let us help you make the right decision.

speak to an expert
087 821 3528

Frequently Asked Questions

Once purchased, check your emails for a design brief from one of our designers. Here our designer will take your brief and create your design.

You will then approve the design prior going to print for overall satisfaction.

Standard Card

Our Standard Card you get all the info that you have on a standard business card – just presented in a contact-less smarter way. This includes: Simply tap + instantly share your contact info:
  • Name, Surname
  • Phone number
  • Email
  • Whatsapp Number
  • Websites
 
 

Custom Standard Card

With our Custom Standard Card you will be able to add your logo to the front and back of the card and choose between our standard 5 colours, you will also be able to share the info that you have on a standard business card – just presented in a contact-less smarter way. This includes: Simply tap + instantly share your contact info:
  • Name, Surname
  • Phone number
  • Email
  • Whatsapp Number
  • Websites
 
 

Custom Premium Card

The  ‘Business’ business card. With our Custom Premium Card you will be able to  customize the cards design, add your logo to the front and back of the card, and choose your own colour to match your brand. Not only will you be able to share the info that you have on a standard business card but so much more. This includes: Simply tap + instantly share your contact info:
  • Contact Information
  • Name, Surname
  • Phone number
  • Email
  • Whatsapp Number
  • Websites
  • Social Media Connections
  • Instant Messaging
  • Payment Details
  • Music Playlists
  • Video Playlists
  • External Links
 
 

Short answer: NFC smart technology.  If you tap the card on compatible phones, a link will open up with your contact information etc. Ready to be saved to the phone. For older phones that don’t have NFC, there is a QR code on the back of the card.

Once you receive your card, you will have access to your unique dashboard where you can edit your details.

No, it’s as simple as tap and go. 

The other person doesn’t need an app or a Smart Tag to receive your info either, simply tap to a compatible phone and share – it’s that simple!

SHIPPING

What Shipping Methods Are Available?

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Do You Ship Internationally?

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How Long Will It Take To Get My Package?

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PAYMENT

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Order & Retunrs

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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